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Of all the methods of managing risk that climbing facilities employ, a robust training program is one of the most effective means of reducing accident rates for visitors and workers alike. Studies have consistently shown that the likelihood of an accident is higher in the first month of... Continue Reading
The relationship between effective training and employee performance is well-researched; a well-trained staff is more engaged in their job, delivers better customer service, represents your brand more professionally, and is more resistant to turnover – all good things. But finding the time... Continue Reading
While there are many definitions of leadership, I recently came across one that I thought stood out from the rest. Leadership expert, Warren Bennis, explains, "Leadership is the capacity to translate vision into reality." Accordingly, a company has a vision that it wants to execute; the leader is... Continue Reading
Posted By Bix Firer and Pat Brehm, Monday, April 8, 2019 Establishing buy-in and cooperation from the young climbers in a climbing program must go beyond simply establishing a set of rules and reactively enforcing them. Rather, it is important that the structure of the program is... Continue Reading
Youth comp teams have experienced massive growth in the last 10 years, and with the release of Free Solo and The Dawn Wall in theaters nationwide, as well as climbing’s debut in the 2020 Olympics, that growth is not going to slow down. USA Climbing reported a consistent 17% annual growth in... Continue Reading
Member engagement is critical in retaining customers, so it makes sense that climbing gyms offer a huge variety of programming to keep their members happy. Some of these programs are climbing-related, while others are focused on cross-training or building community. These five program types have... Continue Reading
This month, the US Bureau for Labor and Statistics reported that 3.6 million employees voluntarily quit their jobs in September 2018. Every employee that voluntarily quits costs an employer, on average, 16% of their annual wage. And to make matters worse, high turnover rates come with high... Continue Reading
Meeting the learning objectives of beginner climbers in youth climbing programs can be a challenge. Varying ability levels and learning styles of youth climbers can make it difficult to structure programming in a way that keeps everyone engaged and allows them push their own abilities. To make... Continue Reading
